Watch (and read) our reviews to see what past customers think of us

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Sue Williams

"I recently had the NEOS heating system installed in my 5-bedroom house, which is in a non-gas area. I initially only part-installed the system, but I was so impressed by the quality of the radiators that I decided to get the whole house done. I am thrilled with my decision as my heating bills have now been halved!

The extra controllability provided is a huge bonus, as it is much better than my old electric heaters. Overall, I am very satisfied with my experience with NEOS and would highly recommend them to anyone in need of a new heating system."

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John Craig – Newbury Almshouse Trust

"Trust Electric Heating successfully transformed the heating system at Newbury Almshouse, delivering efficient and reliable heating while maintaining compatibility with elderly residents. Their commitment to quality, innovation and partnership made them the ideal choice for this historic property trust.

Trust's collaborative and problem-solving approach not only addressed the technical aspects of the heating system but also established a partnership built on trust and shared goals. This partnership proved instrumental in achieving the successful installation and adoption of the new heating solution"

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Gary Weston

"Trust supplied & installed a new system for my mum of 80, replacing night storage heaters. The guys installing were extremely knowledgeable, very tidy & explained the functions of the controls clearly. From the first evening of the new system being installed Mum is in love with the controllability & has seen a significant drop in her daily energy usage. Definitely a 5 star service"

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Linda Howden

"I liked the look for the Trust radiator, it’s just looked a bit more modern. I watched the demo and was shown how easy it is to set it to the right temperature, that was a big plus for me. Simplicity."

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University of Leeds Student

"I love that I can operate the system from my phone, it’s the easiest thing ever! My student app thermostat means I don’t need to worry about my heating all of the time, if I want to rise the temperature I can do it from my bed, whereas my friends have to get out of bed and change it. I know exactly how to control the app and my heater, so it’s very suitable for other students and I would highly recommend it to other universities!"

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Sue Papworth

"We wanted to replace our existing LPG radiators with electric radiators, so I spoke with Trust. Scott and the team did a fantastic job for us and we would recommend them to anybody."

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Iris Shirtliff

"They came and fitted them, very efficient. No mess and no fuss. I would recommend the electric radiators to anybody because they are warm, and I can adjust them easily."

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Gail Wright

"Gave us a price, told us exactly what it does, no pressure to sell it. They came in to install it, took about and hour, no mess. Trust did everything, we didn't have to do anything, just as simple as plug it in."

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Simon Cohen

"The installers come on site with all the products, they removed all electric radiators we weren't using. They were very clean and tidy with the whole approach and explain everything before the install. Very polite and friendly."

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Mrs Berry

"The two young men that installed the radiators were absolutely delightful, they cleaned up after themselves whist doing the job... and I have nothing but good things to say about Trust Electrical."

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Very informative. The radiators are performing very well. I was happy with all aspects of the installation. My whole experience has been first class from initial survey to fitting. Everything has been done perfectly.


Mrs. M. Snaith (Middlesbrough)
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Radiator performs perfectly. Very quick installation with no mess and looks great. All very professional and kept us in the picture throughout. Great experience with no issues at all.


Mr. P. Barker (Warwick)
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The survey was very straight forward and explained to me with no pressure to buy. My whole flat is now pleasantly warm and it’s especially noticeable in my kitchen which had struggled to heat up in the past. Very efficient installation with no cleaning up needed from me once they had finished. Everything from my old system was taken away and they even gave me a helping hand to put pieces of furniture back in place for me.


Mrs. I. Collins (Ilkley)
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Our 100 day warmth guarantee

Quick installation and a 100 day warmth guarantee. Whether you’re buying one or several radiators, if our radiators don’t heat your room to a minimum of 20 degrees we will undertake to upgrade or replace the radiators free of charge.

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