Call Now FREE 0800 5999 109 - 7 days a week 9am-9pm - Offices UK Wide
Call Now FREE 0800 5999 109

Knowledge centre, news and offers

The four major fears of buying heating

The four major fears of buying heating

Trust wanted to overcome those fears, by designing the Trust Promise as this would enable the company to have a strong and trustworthy relationship with the customer.

The first fear, the salesperson.

To invite a salesperson into your home it elicits a unique emotion from consumers, anxiety and high-pressure, especially during the negotiation process. We eliminated this by employing non-commission led salespeople, no purchase on the day of consultation (unless you really want to) and no negotiation, as we have a set price for all.

The second fear, which is buying remorse.

Trust made a ground-breaking move; they were the first heating company to offer a 100-day warmth guarantee. In other words, if you bought one heater or seven heaters from Trust you were covered by this guarantee in our Terms and Conditions.

The third fear, when something does not do what it says on the tin.

Trust knows that just talking about how good their heater is, isn’t enough, and shouldn’t be for any other business. Trust proves their product success by physically showing a mini radiator to be inspected, furthermore, everything fact they talk about on their product is tested by a leading University.

The final fear, getting ripped off.

Trust believes they are the modern-day rule makers, as they are obsessed with consumer fear. They can eliminate all fears and negative emotions from the buying process, so that the only emotion left to feel is Trust. They do this by not offering discounts, there is no negotiation process, you know you are buying a product that lasts 25 years and the only negotiation that will happen is what day are we are installing.

We know the value of trust; it is the entire reason for the rise and fall of any business.

Tags: Trust Vs, News.

Book Appointment Icon

A Guide To Electric Radiators

If you are considering electric heating/electric radiators, then this guide tells you everything you need to know. Discover this modern, sustainable and economical method of heating that gives you complete control and comfort. Download Free Guide now.

Free Guide Photo
close button

Book a free call with one of our super-friendly support team below

Your name
Contact number
Your e-mail
Post code
Any additional details

*Trust Electric Heating needs the contact information you provide to us to contact you about our products and services. You may unsubscribe from these communications at anytime. For information on how to unsubscribe, as well as our privacy practices and commitment to protecting your privacy, check out our Privacy Policy.

Our 100 day warmth guarantee

Quick installation and a 100 day warmth guarantee. Whether you’re buying one or several radiators, if our radiators don’t heat your room to a minimum of 20 degrees we will undertake to upgrade or replace the radiators free of charge.

Book your free consultation