How is the NEOS electric radiator different from other German radiators?
Many German electric radiators can look quite similar to NEOS in terms of style and how they are used day to day. They typically use a heatcore made from clay (often called chamotte or grog) to store and release heat.
NEOS uses a soapstone heatcore instead. Soapstone is a natural rock, and in NEOS it is compressed under high pressure to make it dense and non-porous, which can help with heat retention and steady warmth.
NEOS is also designed differently in how it delivers heat into the room. It includes our patented back wall technology, which is designed to help reduce heat loss into the wall behind the radiator and direct more warmth back into the room, and our Quadvex 4-point convection system, which is designed to circulate warm air effectively.
Posted on 30th Oct 2017 16:40:03 by surrect.media 0 comments
Tags: Comparisons.
How does your cool wall technology differ from that of your competitors?
We are the only electric radiator on the UK market with a different front panel to back, with a patented back wall technology. Our dimpled back wall is designed to help reduce the heat that would normally be lost into the wall behind the radiator, directing more warmth back into your room instead. The result is more usable heat in the room, so more of the warmth you pay for ends up where you actually feel it.
Posted on 10th Nov 2022 10:50:15 by Trust 0 comments
Tags: Comparisons.
A “high heat retention” storage heater is a specific category used in EPC and SAP calculations. It is typically designed to be charged (often overnight on Economy 7) and meet a set heat-retention requirement after it has been switched off.
NEOS is not classified as a high heat retention storage heater. NEOS is an electric radiator with a heatcore element, designed to provide controllable warmth without relying on overnight charging in the same way.
Because NEOS sits between traditional categories, it may not always fit neatly into EPC labels such as “direct acting” or “high heat retention”. As electric heating technology develops, EPC categories may continue to evolve to reflect newer designs.
Posted on 18th Nov 2022 14:11:13 by Trust 0 comments
Tags: Comparisons.
NEOS radiators use a soapstone core. Soapstone is a natural metamorphic rock that has been used for thousands of years in heating and cooking. We chose soapstone because it can absorb, hold and radiate heat steadily without burning or melting, which makes it well suited as a heat storage element in an electric radiator. We have found a way to compress 16cm of soapstone into just 2cm, which helps keep the radiator warmer for longer.
Clay cores (often called chamotte) are more porous and can be more prone to cracking over time. Moisture in the air passing through the core can contribute to small cracks as the material expands and contracts.
Soapstone is non-porous and does not crack in the same way when exposed to moisture, which is one of the reasons we use it in NEOS. If you would like to see the difference in person, ask your heating engineer about the soapstone test.
Posted on 18th Nov 2022 14:12:48 by Trust 0 comments
Tags: Comparisons.
This depends on the room and the heating you already have. NEOS radiators are usually sized to provide all the heat for the room where they are installed. However, they can also be used as supplementary heating in some situations, for example, in a previously unheated space such as a converted garage or loft conversion, or if you want to heat one room without heating the whole house (such as when working from home). If you tell us about your room and current setup, we can advise whether NEOS is the right fit for your needs. Book a FREE consultation with us or call us via: 0800 5999 109
Posted on 18th Nov 2022 14:15:37 by Trust 0 comments
Tags: Comparisons.
Gas can look cheaper at first because the unit price is often lower, but the overall cost can be affected by other factors.
Ongoing costs: Gas boilers usually need an annual service (often around £80), and replacing a boiler can cost thousands (sometimes up to £5,000, depending on the system and install).
Efficiency: Gas heating can also be less efficient in real-world use, with many boilers converting roughly 60%–90% of the energy they use into heat for your home (depending on the boiler and how it’s set up and used).
Warranty and long-term cover: Boilers often come with a 1–5 year warranty, while NEOS comes with a 25-year guarantee, which can help with long-term peace of mind if something goes wrong.
It’s also worth considering the direction of travel in the UK. Heating standards and regulations are changing over time, and there is a general shift towards lower-carbon heating. Because of that, some homeowners choose to explore electric heating now as a more future-ready option, rather than waiting until they have to make a change.
Electric heating produces no direct emissions inside or around your property (because there is no combustion in the home). And as more renewable electricity is added to the grid, electric heating can also become a lower-carbon option overall.
Posted on 18th Nov 2022 14:17:33 by Trust 0 comments
Tags: Comparisons.
The NEOS electric radiator can be a good option for passive homes, where insulation is high and heating is often only needed for part of the year. In homes with low space-heating demand, it may be possible to meet your heating needs with a smaller number of lower-power electric radiators, without the cost and complexity of installing a full wet heating system.
The best setup will depend on your home’s specification and heat-loss calculations, so we would always recommend confirming what you need room by room.
Posted on 18th Nov 2022 14:18:38 by Trust 0 comments
Tags: Comparisons.
Oil-filled heaters (often called oil-filled radiators) are electric heaters with a sealed thermal oil inside. When you switch one on, an internal electric element heats the oil first. The hot oil then circulates inside the heater’s channels and warms the metal casing, which releases heat into the room (mainly as radiant warmth, with some natural convection as warm air rises).
Because the oil and the casing need time to warm up, oil-filled heaters can feel slower to get going. They’re also often quite heavy, which can make them less convenient to move around.
By comparison, NEOS is designed to be a convection-based heating solution, which helps circulate warm air around the room. NEOS is also designed to keep releasing warmth gradually after it switches off, so you may not need it running constantly to stay comfortable. Guarantee length can also vary by product and brand.
Posted on 18th Nov 2022 14:19:28 by Trust 0 comments
Tags: Comparisons.
Can the NEOS radiator be cheaper than gas?
Gas is often cheaper per kWh (you mentioned around 16p/kWh), while electricity on a standard tariff can be higher (for example, around 25.73p/kWh, depending on your supplier and region). So on unit price alone, electric heating can look more expensive.
However, the total cost is also shaped by how you heat your home. With many gas central heating systems, the boiler heats water and sends it around multiple radiators, so you can end up heating more of the house than you actually need. With NEOS, you can heat room by room, set timers, and control temperatures more precisely, which can help reduce wasted heat.
It’s also worth considering long-term value. Gas systems often come with ongoing costs like servicing and repairs, and boilers may need replacing over time. NEOS is designed for long-term use and comes with a 25-year guarantee, which can make costs more predictable over the years.
Posted on 28th Nov 2022 09:28:20 by Trust 0 comments
Tags: Comparisons, Night Storage.
What is the difference between a gas central heating system and electric heating?
A gas central heating system usually relies on a gas boiler (water boiler). The boiler burns gas to heat water, then a pump sends that hot water through pipes to each radiator in the house (a ‘wet heating system’). It also typically needs components like a hot water cylinder or combi boiler setup, valves, and regular boiler servicing to keep everything running safely and efficiently.
Electric heating works without a boiler and without hot water circulating around the home. An electric radiator uses an internal heating element that warms up when an electric current passes through it. Many electric radiators plug into a standard 3 pin socket (or can be hard-wired), and they heat the room directly - so there’s no boiler, no pipework, and no water-filled radiators required.
Posted on 28th Nov 2022 09:33:35 by Trust 0 comments
Tags: Comparisons.
What is the difference between the NEOS radiator and Night Storage Heaters?
NEOS is a hybrid electric radiator built for modern electric heating. It runs on a standard electricity tariff, rather than relying on overnight charging tariffs like Economy 7 (E7) or Economy 10 (E10) that were designed around older night storage heaters.
Instead of storing heat overnight and releasing it whether you need it or not, the NEOS combines direct heat when you want it with a soapstone core that continues to give out warmth after the radiator switches off. The result is more usable warmth for your oom, plus the flexibility to heat rooms on your schedule.
The NEOS also features our patented back wall technology, designed to reduce heat loss into the wall behind the radiator and push more usable warmth into the room.
The NEOS can also be used with smart tariffs, such as Octopus Cosy, which provides 8 hours of off peak electricity every day.
Posted on 17th Mar 2023 09:56:30 by Trust 0 comments
Tags: The NEOS radiator, Comparisons, Night Storage, Radiator Page, Electric Radiator LP.
How much is the running cost of the NEOS electric radiator?
Running costs depend on how you use your heating and the type of home you live in, so it is not something that can be accurately quoted without your room details and your electricity tariff.
Costs are usually affected by things like:
If you want a simple way to estimate the cost for a radiator, you can use this guide formula:
Running cost=Radiator kW×Hours running×Electricity unit rate (per kWh)
For example, a 1.0 kW radiator running for 3 hours at 25.73p per kWh would cost about 77p for that period (1.0 × 3 × 25.73p). In real use, the radiator will not always draw full power continuously once the room is up to temperature, so actual costs can be lower depending on the room and settings.
Posted on 17th Feb 2026 15:14:33 by surrect.media 0 comments
Tags: Comparisons, Night Storage, Electric Radiator LP.
Discounts for NHS workers, care homes and veterans.
