Proudly serving Welsh homeowners

British-made electric heating.
For every Welsh home.

The NEOS electric radiators - precise room-by-room control, a 25-year guarantee, and honest, family-run service from from Cardiff to Bangor.

25-Year Guarantee

Award-Winning

Family-Run

Trusted by homeowners across Wales

4.7 on Google

4.7 on Trustpilot

5,000+

homes heated

Cardiff · Swansea · Newport · Wrexham · Bangor · Aberystwyth · Caernarfon · Brecon · Pontypridd · Rhondda · Merthyr Tydfil · Carmarthen · Llandudno · Bridgend · Barry · Neath · Port Talbot · Conwy · Abergavenny · Penarth · Cardiff · Swansea · Newport · Wrexham · Bangor · Aberystwyth · Caernarfon · Brecon · Pontypridd · Rhondda · Merthyr Tydfil · Carmarthen · Llandudno · Bridgend · Barry · Neath · Port Talbot · Conwy · Abergavenny · Penarth ·

Does any of this sound familiar?

Old heating systems aren't just expensive - they're frustrating to live with every single day.

The old way

Night Storage Heaters

Heat up overnight, run out by evening. You're cold when you actually need warmth.
Oil Heating

Expensive deliveries, difficult to predict prices, and not eco-friendly.
Old Electric Heaters

Ugly, wasted heat, outdated controls - and bills that never stop climbing.

The

way

Heat on demand

Warm the rooms you use, exactly when you want. Not before, not after.
Room-by-room control

Separate temperature in every room. No wasted energy in empty spaces.
Clean, simple installation

No pipes, no mess, no disruption. Usually done in a single day.

Meet the NEOS Electric Radiator

NEOS Radiator internal diagram showing aluminium casing, soapstone core, dual convection and cool-wall technology

We didn't just want to make another heater. We wanted to build the last heating system you'll ever need to buy - whisper quiet, brilliantly built, and backed by a guarantee that means it.

25-Year Guarantee

Total peace of mind. If it breaks, we fix it.

Room-by-Room Control

Set each room to your ideal temperature.

Clean Installation

No pipework, no dust, no drama.

Whisper Quiet

Silent, comfortable heat. No clunking pipes.

As seen on

Why Trust Electric Heating?

We're a family business, not a faceless corporation. We believe in doing things properly, honestly, and once - and we're not happy until you are.

Real people, real talk
When you call us, you speak to the family. No call centres, no scripted sales pitches. Just honest advice.
No gimmicks, ever
We don't make wild claims about slashing your bills. We just deliver a genuinely great heating system.
Honest assessments
If our radiators aren't right for your home, we'll say so. We'd rather lose the sale than fit the wrong system.
Proudly British-made
Every NEOS electric radiator is engineered in the UK and backed by a full 25-year guarantee. That's not marketing - that's a promise.

How it works

Getting your home warm again is simpler than you think.

1. Do Your Research

A good heating solution starts with the right information. Explore our FAQs to make a confident, informed decision.

2. Book a FREE Home Consultation

Our heating advisors will assess your home and provide honest, expert advice, and potential savings for your home.

3. Enjoy Effortless Warmth

Our expert installers will fit the NEOS electric radiators, ensuring lasting comfort and lower running costs.

Don't just take our word for it

Hear from Welsh homeowners who've made the switch.

4.7 Google Reviews

4.7 Trustpilot

"Replaced 3 storage heaters. The difference is night and day. I actually have heat when I want it now, not when the storage heater feels like it. Dead easy to get sorted - the team were brilliant."

"We had oil heating for 30 years and were terrified of switching. Trust Electric talked us through everything, no pressure at all. Really impressed with the radiators - the house is so much warmer."

"I was sceptical at first - thought electric heating was expensive and old fashioned. But these are nothing like the old storage heaters. Brilliant investment, and the 25-year guarantee gives you real peace of mind."

"Can't recommend them enough. Replaced all our night storage heaters and haven't looked back. Warm, quiet, and we control each room separately. In and out in a day."

Questions? We've got answers.

Everything you need to know about making the switch.

We cover all of Wales - from Cardiff and Swansea in the south, to Newport, Wrexham, Bangor, Aberystwyth, Caernarfon, Brecon, Pontypridd, Rhondda, and everywhere in between.

Yes - night storage heaters heat up at night using off-peak electricity and release heat throughout the day, meaning you often can't control when or where the heat goes. The NEOS electric radiators heat on demand - you control the temperature room by room, exactly when you want.

Absolutely. We install across Wales, including rural areas and valley communities. Many of our customers are switching from oil heating in off-grid homes.

Yes - the NEOS electric radiators are designed to handle the Welsh climate. They heat up quickly, hold heat efficiently, and give you precise control even on the coldest, wettest days.

Most homes are done in a day. There's no pipework or mess - it's clean and straightforward. Our engineers tidy up after themselves before they leave.

Not at all. Some customers start with one or two rooms and expand over time as budget allows. It's completely flexible.

Yes - every NEOS electric radiator comes with a 25-year guarantee. That's how confident we are in the quality of our British manufacturing.

Give us a ring on 0800 5999 109. We'll give you an honest assessment - even if that means telling you another solution suits your home better. We don't do hard sales.

Ready for a warmer home?

Book your free, no-obligation consultation today. No hard selling - just honest advice from a family business that cares.

No obligation. No hard selling. Just honest advice.

British-made electric heating. For every Welsh home.